Logistics company plans big Austin expansion with new hires

Nov 24, 2014
Austin Business Journal

Total Quality Logistics, a freight brokerage company based in Ohio, plans to significantly expand its Austin operations during the next few years, according to Kerry Byrne, the company's executive vice president

The company currently operates a 45-person office at 6800 Burleson Road in Austin. But over the next three years, Byrne said the company expects to have 120 employees working in the area.

The reason, said Byrne, is Austin's abundance of talent

"We can do what we do from almost anywhere, but we choose to open offices where there is an abundance of quality individuals who might benefit from joining our organization," said Byrne.

TQL, which employs more than 2,800 people nationwide, saw about $1.6 billion in annual sales in 2013, according to company officials. The company was founded in 1997 by CEO Ken Oaks. Its main service is finding truck transportation for freight

In Austin, Byrne said the company is looking primarily for logistics account trainees that it can groom into account executives. He said it's a good job for an upstart with a sales background, but it's not easy work

"It's a hard job," said Byrne. "If my team's moving 500 loads per week, there's a pretty good chance that something is going wrong with at least 10 of them, and you have to fix that."

In the face of intense competition for talent in the Austin area, TQL's offices have a number of familiar dot-com workplace features, such as cornhole, foosball, ping-pong tables and arcade games

"Employees can literally get up in the middle of the day and blow off some steam," said Byrne

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