Offshore tech company moves headquarters from Florida to Austin

Jun 27, 2014
Austin American Statesman

SoftServe Inc., an offshore software development firm with a growing presence in Eastern Europe, is moving its headquarters from Florida to Austin to be closer to its customer base here


Founded in 1993 in Lviv, Ukraine by two postgraduates of Lviv Polytechnic University, SoftServe has 3,000 employees at 15 software development centers in the Ukraine and Bulgaria. It is planning a new development center this year in Slovakia or Romania


The company, which has a total workforce of 3,200, specializes in software development, testing and consulting for clients in the U.S. and Europe


Austin is a major source of business for SoftServe, which has 26 customers in Central Texas including Dell, RetailMeNot, HomeAway, Zilliant and Bazaarvoice


The company has annual revenue of more than $100 million, and 40 percent of that is from Austin clients, said Alan Harlan, SoftServe’s CEO


Revenue grew 30 percent in 2013 compared with the year before, and is on track to grow 43 percent in 2014, Harlan said


Harlan said that when took the helm of SoftServe in April 2013 he saw the need for a development lab in Austin where SoftServe could collaborate more closely with its Austin clients


“When you deal with offshore companies, a lot of times they’ll parachute in and then go back,” he said. “You need continuity within the creation process. The first thing I saw was we really needed to bring resources to bear to help facilitate that process.”


In October 2013, SoftServe opened user interface and user experience center at One Congress Plaza at the corner of Congress Avenue and Caesar Chavez Street. The center provides customers and business partners with training and demonstrations of its technology tools


SoftServe currently has about 50 employees in Austin and plans to reach 100 by the end of the year. It is hiring in areas including consulting, user interface design and mobile development. It plans to remain at One Congress Plaza, where it will take additional space


The company will maintain its office in Fort Myers, as well as sales offices in Boston and Salt Lake City



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