The COVID-19 pandemic has changed the way we work. Remote work has become the norm for many people, and office buildings have become less occupied. 

Read Next: The Ultimate Guide to Hiring a Commercial Property Management Company

Hiring a property management company can bring people back to your office building and ensure your property remains competitive.


Property Managers Help Create Spaces Tenants Enjoy

A property management company can help create a welcoming environment that encourages people to return to the office. This can include recommendations for upgrading common areas, adding amenities such as fitness centers and coffee bars, and enhancing landscaping and outdoor spaces. By creating a comfortable and inviting workspace, you will retain existing tenants and attract new ones.

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Sustainability is also becoming an important consideration for tenants. Property managers work with tenants to implement sustainability initiatives such as energy-efficient lighting, recycling programs, and green cleaning practices. They can also ensure buildings earn energy-saving certifications. Supporting sustainability efforts can also attract environmentally conscious tenants.

Read our case study about this building: 9500 Arboretum: How Capital Improvements Helped Bring a Building to 97% Leased


Property Managers Can Organize Tenant Events

Networking is an important aspect of many businesses. To capitalize on this, property managers can host networking opportunities for tenants. Examples of events include happy hours, networking events, and educational seminars. By providing these opportunities, you can build relationships among tenants and encourage collaboration.

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A tenant appreciation breakfast at Eastlake at Tillery, managed by AQUILA Commercial.


Property Management Companies Can Leverage Technology

Property management companies use technology to create a seamless and efficient office experience. Implementing touchless entry systems, smart building controls, and other technologies can make it easy for tenants to access and navigate the building. By leveraging technology, you provide a modern and accessible office experience.

Read our case study about this building: Hartland Plaza: How AQUILA’s Property Management Helped the Building Exceed Its Financial Goals


Property Managers Can Provide Value-Added Services

Offering value-added services can save your tenants time and money. These services could include package delivery and storage, parking management, and shuttle services. By providing these services, you can make the office experience more convenient and attractive to tenants.

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Additionally, on-site services, such as dry cleaning, car washes, and hair salons, are a great way to save employees time and make their lives easier. These services can be useful for employees who have busy schedules and limited time to run errands outside of work. A property management company can help you find vendors to facilitate these services and ensure operations run smoothly.

Read The Ultimate Guide to Hiring a Commercial Property Management Company


Property Managers Provide Excellent Customer Service

Ultimately, reputable property management companies provide excellent customer service to tenants, which can help to build loyalty and retention. 

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They are responsive to tenant needs, handle maintenance requests promptly, and provide regular communication about building updates and news. This can create a positive tenant experience and encourage them to stay long-term.

To see how AQUILA’s property management team can encourage your tenants to return to the office, schedule a free consultation with us today.

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Amy Ashford

Amy is a senior property manager at AQUILA.

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